Articles & News About Your Career

Call Center Systems Furniture: Making Work Stations Worker Friendly

Finding qualified personnel to staff call center help desks is increasingly challenging for companies selling and servicing high-technology products or offering professional services such as credit counseling. Call center personnel must be highly trained as well as motivated to provide timely, courteous service across a wide variety of customers and business segments. Ongoing training and employment incentives, while crucial to maintaining a quality call center staff, are only part of the solution to running a successful business. Also needed is an atmosphere conducive to hiring and retaining the staff.

Systems Furniture to Phone Home About Aesthetics aside, todays call center work stations are increasingly technology-centric work stations, says Mark Bassil, Vice President of MAiSPACE, a systems furniture manufacturer based in Mt. Olive, NJ. They are computer intensive to provide staff with fast access to the data needed to service customers requests. This means that in addition to providing a modern, attractive work environment center operators must provide technology to the workplace. Together these amenities help counter staff turnover.

Today, thanks to modern design and construction techniques, operators of call centers have access to affordable, attractive, well-designed and constructed work stations with standards compliant lay-in voice, data and power cabling systems that are the most efficient and flexible in the contract furniture industry, says Bassil. An example is the MAiSPACE line, which delivers this and more. For 15 years it has reigned as the standard-setter for open-area workstations, full-wall private offices, meeting and reception areas, and support facilities.

MAiSPACE constantly evaluates and updates product options to enhance system furniture capabilities and keep step with advancing technological, ergonomic and architectural innovations. The core system features off-modular design allowing flexibility in workspace size, height, configuration and in locating bins, shelves, and divider panels.

There are more than 15 options in easily removable panel segments. They include laminate, Coverseal, veneer, painted metal, embossed steel, brushed stainless steel, airflow; clear, frosted or textured glass; fabric, tackable/acoustical, power/data, marker board and paper management. These wide choices in surfaces, colors and textures allow us to provide elegant work environments at prices as much as 40% lower than some of the oldest names in the contract furniture industry, Bassil reports. Segments are designed to facilitate access to the MAiSPACE lay-in cable management system and are available up to 6 feet in length. A full line of fixed and movable tables and ergonomically designed seating is also available.

Construction features include 16-gauge cold-rolled steel framing for strength and rigidity during installation and when in use. Knockdown and ready-to-assemble (RTA) framing components are equipped with self-leveling connections, which simplify moving elements into and throughout the call center building, notes Bassil. This is a major contributor to fast installations and also contributes to the efficiency of handling the moves, adds and changes (MACs) that are typical to todays office environment.

Panel segments are constructed from 3.5-inch thick 24-gauge steel for exceptional durability and effective sound dampening. This allows us to provide a .80 NRC and a 35 STC rating, the highest the industry, Bassil says, adding our construction quality allows us to offer a lifetime guarantee.

Tacking Cabling Issues The MAiSPACE patented zone distribution system includes plug-and-play connectors, lay-in cabling and the largest cable capacity in the industry. With a 4-Circuit, 8-Wire system, it supports any network or power requirements needed by customers today, but is designed to grow and change with business. Managing voice, data, and power cabling is a snap with MAiSPACE because cable runs are laid in behind lift-off panel segments, not bundled and fished through structural elements, Bassil says. When needed, call center reconfiguration time is reduced from days to hours without disrupting the entire network.

MAiSPACE conforms to telecommunications industry standards for horizontal cabling systems in open offices. Standard belt line access and easily accessible consolidation points provide an interconnection between work area outlets and telecommunications closets creating a zone distribution system. Unrestricted cable pathway access simplifies changes to the existing network. Factory-terminated and tested modular cable assembles in copper or fiber support plug and play office reconfigurations. A wide variety of cable types are available to meet specific customer needs. This includes Category 7 cabling, which is available for data-intensive and video applications, surpassing all current industry standards, Bassil notes.

Putting it Together Call centers are complex operations requiring maximum efficiency of operation and space utilization. To assist in this MAiSPACE offers a professional in-house design team to produce the best and most cost-effective layout not only to satisfy customers current staffing demands, but also to plan ahead. Our designers understand facility issues and employ the most appropriate product applications and space planning layouts, Bassil says. This entails the use of the latest versions of AutoCAD and GIZA specifying software to achieve furniture and floor plans that are virtually fault free. Related to this are accurate detailed specifications, product lists and installation drawings.

Summing it up, Bassil comments, Our objective is to provide customers with beautiful and functional offices without sacrificing affordability or performance. Moreover, we commit to meeting project time frames, quick turnarounds and fast resolutions to revisions. These services are free with a signed purchase order or order placement.

MAiSPACE.com will help business owners and operators make smart choices in Call Center Furniture for their offices and selecting the right Systems Furniture.

Other Article Sites

findabook.com  moneycd.info  a-mortgage.info   about-lemon-laws.info  aboutstudentloans.info
all-about-publishing.info  auctions-articles.info  bestcollege-university.com  bestispconnection.com
biblefolder.com  blogger-website.com  books-used.info  brokers-guide.info  buywindows.info  cable-dsl.info
career-miner.com  carpel-tunnel.info  cashinaflash.info  cashloanreviews.info  casinobell.com  chat-house.info
clearmycredit.info  collegeloantips.info  crones.info  depression-articles.info   dirnic.net  dishguides.info
divers-below.com  expodog.info   financewizz.com  fire-insurance.info  getgood.info  handleit.net   it-idea.info
health-supplies.info  hosting-right.com  insidealert.com  insurance-facts.info  jobs-employment.info
justgood.info  lookgold.net   lowcost-travel.info  money-source.info  myhostzone.info  numisblog.com
peoplesearchfinder.info  pr-articles.info  realeas.com   refinancing-guides.info  spyware-remove.info
telelot.info  the-law.info   toppaid.info  travel-deals.info  travelcorrect.com  wedding-guide-site.com
your-blog.info  your-credit.info

Work at Home with Giicorp Unique Business Opportunity
There are many programs out there which offer work from home opportunities to the internet users and promise the world to its members. But as the time goes by there real face shows up to the members and they either disappear with the money thet have collected from there members or they file bankruptcy leaving behind a pile of people who had trusted the company with there money and time. But after careful research we found that not all MLM companies are the same and some actualy deliver what they claim. One such company is Giicorp which stands for Global investment international which offers a large array of internet based products.

Career Fair for Military Veterans and Military Spouses Coming to Baltimore on May 29
The military-to-civilian recruiting firm RecruitMilitary will present a free hiring event for job seekers who have military backgrounds in Baltimore on Thursday, May 29. This event, the RecruitMilitary Career Fair, will take place from 11 a.m. until 3 p.m. at M&T Bank Stadium, home of the Baltimore Ravens. RecruitMilitary urges all job seekers who have military backgrounds to attend--veterans who already have civilian work experience, men and women who are transitioning from active duty to civilian life, members of the National Guard and reserves, and military spouses.

Two-Thirds Of Employees Have To Bypass Data Security Controls To Do Their Jobs, Survey Finds
Sixty-eight percent of employees admit to bypassing their employers' information security controls in order to do their jobs, according to new research from IT Governance Limited. This suggests that managers are failing to understand the correct balance between the confidentiality and availability of information, and that best practice standards should be more widely adopted.

A Career At The Johns Hopkins Bayview Medical Center
Building a career at Hopkins Bayview offers you an opportunity to work for an institution that maintains one of the strongest and most trusted reputations in health care.

Insurance Jobs To Meet Professional Needs
Young professionals just entering the insurance industry in the United Kingdom need to consider a number of things in their daily lives. Insurance sales people need to deal with a variety of customers while staying updated on the latest changes in policy offerings. Claims adjusters and actuaries in the insurance field need to be concerned about corporate policy while assessing different aspects of the claims process. Managers, executives, and entry level insurance professionals alike have to consider their competition in terms of other companies and people within the workplace. All in all, working in the insurance profession can be tense for even the most self-collected workers.

Work At Home Opportunities: What Are Your Options?
With the internet growing at such a rapid pace, you can be sure that more work at home opportunities now exist than ever before. The boundaries of labor are now less defined; the worldwide web allows employers to find workers of all stripes and nationalities. No matter where you born and no matter what you do, the internet holds much possibility for you.

Best Employment Website Trends Detailed in New Report from the Web Marketing Association
New Web Marketing Association' Internet Standards Assessment Report Includes Historical Data Derived from a Decade of Hosting Internet Award Competition, WebAwards, and Provides Best Practices for Employment Web Design

All Teklynx Label Design Products Are Vista Compatible: Codesoft, Labelview and Label Matrix Certified to Work with New Microsoft Operating System
Teklynx® International, the world's leading developer of software products for the AIDC marketplace, today announced that the latest updates of all of its label design and printing products, Codesoft® 8.5, Labelview™ 8.10 and Label Matrix® 8.10, are compatible for use with all versions of the Microsoft Vista operating system. Teklynx' newest label design packages continue to support Microsoft XP.

What Is The Law Of Attraction And How Does It Work?
The law of attraction is the basis in which the entire Universe operates. It is the principle that affects all physical as well as non-physical beings. It can be defined as vibrations of the same or similar frequency that are attracted or magnetized to each other. So, in essentially, thoughts attract other thoughts of a similar vibration. Emotions attract similar emotions.

Traits of a Work At Home Online Entrepreneur
Passion, Passion, Passion, every motivational instructor and books will tell you that you can only excel in whatever you do ONLY if you have the passion within you. This is a MUST have fundamental requirement for every Entrepreneur.

All Art Schools Launches Film School and Film Career Resource Center
Tips on getting into film school, breaking into the film industry and starting a film career.

Work Explores Ancient Tradition That Understands God as Love
Offers solutions to problems from traditional and modern theologies

How does a bail bond work?
How does a bail bond work?TV offers a wide array of police and law shows where we often hear expressions such as 'make bail' and 'post bail'. Recently, even reality shows make phrases like 'jumping bail' and 'bounty-hunter' household names. What is a bail bond and how do we know if it is being used properly?A bail bond is nothing more than a contractual undertaking guaranteed by two individuals: a bail agent and an individual posting bail. The agent guarantees to a court of law that another individual (the defendant) will appear in court as many times as required to do so. Think of it a as a security or a deposit to guarantee a defendant's presence in court. How is a bail bond obtained?A friend or a relative of a person who has been put und...

BIZME TO LAUNCH JUNE 5, 2007: Online Bizguide and Career Coach Targets Young Professional Females
bizMe, a new online bizguide and career coach for the young professional female, ages 19-34, will launch today at www.bizme.biz.